FAQ

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The Bracelet

App & Coach

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Wear & Wellbeing

Coaches & Employers

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Order Wiseheart — $99 + subscription

Questions, answered.

Why Wiseheart?

Who is it for?

What's different about it?

How much does it cost?

What's included in the subscription?

Is there a money-back guarantee?

Can I pause or cancel?

What about shipping?

Can I refer a friend?

What is the bracelet?

How long does the battery last?

Is it waterproof?

Can I wear it during exercise?

I already own a Polar 360 or Loop. Now what?

How do I take care of it?

What's the warranty?

What platforms does the app support?

What languages are supported?

Can I use it discreetly?

Is there voice control?

What if I miss a Coach nudge?

Can I share progress with my own coach or therapist?

Does it work offline?

How does my Coach learn?

Do you sell my data?

Is my data anonymized?

Who can see my Coach conversations?

Do you monitor my conversations?

How do I delete my account?

Can I export my data?

How should it fit?

Should I wear it to sleep?

What if I have a health concern about wearing it?

What if I'm going through more than everyday stress?

I'm a coach. How do I apply?

We're an employer. How do pilots work?

How does employee privacy work?